FAQ
Create an account by clicking on the »Log in« button located at the top of the page. Next, click on the button which is located in the log in area and fill out the registration form. You can also comfortably set up your customer account while placing your first order. In either case, you will have to enter your email address and a password. This data allows you to log in to your customer account in the future any time you like. While logged in, you can review and alter your data.
You can send us a request to delete your customer account at any time via our contact form and we will immediately initiate the deletion of your customer account. The email does not have to follow any special format; however, you should be clearly identifiable, meaning that you should always contact us from your registered email address.
In order to process your request, we may ask for additional information for identification purposes before responding to your request. After processing your request, we will immediately arrange for the deletion of your customer account, provided that there are no legal provisions to the contrary (e.g. settlement of outstanding amounts).